CC4 PRO "Phantom Touch" Issue

Recently a new chip has been used for CC4 PRO screens. A new issue of "phantom touch" where items on the screen are randomly being selected without human intervention.

This is caused by a conflict in the software with the new screen chip.

Below is a guide how to upgrade the software to be compatible with the new screen chip and resolve this issue

Step 1: Before starting, confirm on the back of the unit the screen model is as the below image. You can also check here

Step 2: Download the install tool and upgrade file here

Inside are these 2 files below

Step 3: Copy the .BIN file from the USB to the main drive of the unit

Step 4: Open the .APK file to launch the FT TP Assistant and install it

Step 5: Once it is installed it will open. The “tips” screen will open, click "ok" to close it

Step 6: The IC List will open, Select “FT8201P”

Step 7: Select "Tool Box”

Step 8: Select "Upgrade Tool”

Step 9: Check the Setting is correct

Step 10: Tap “Upgrade” and change it to “Write Flash"

Step 11: Select Open File, in the CC4PRO Main drive select the BIN file you previously copied to that location from Step 1

Step 12: Press “Start”

Step 13: Once successfully installed, swipe the screen down and select Reboot

The problem should be resolved