How to Solve Touch Screen Problems

If your screen is blank but the back light is on and appears to be working, press the reset pin hole to reset. (be careful not to crack the screen!)

If your touch screen was working and responding to touch but stopped

• Press the reset pin hole. Be careful not to crack the tempered glass screen
• Please swipe the screen down and select "Reboot"
• If that does not work, you can initiate a factory reset 

If your touch screen never worked

• Update the firmware to the latest
• Check the orientation of the screen cables so they match this image. The copper contacts should be facing up.
• Please make sure that the cables are straight also and seated correctly. Failing to do so can cause intermittant phantom touches.